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Privacy Policy

Last Updated: December 7, 2025

Introduction

Welcome to MakeMyHair. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered hair analysis and visualization service.

By using MakeMyHair, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we collect:

  • Name and email address (via Google OAuth)
  • Profile picture (if provided through Google)
  • Age group information
  • Hair concerns and issues you report

1.2 Images and Photos

We collect and store the photos you upload for hair analysis and visualization purposes. These images are processed by our AI systems to generate personalized hairstyle recommendations.

1.3 Usage Data

We automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and features used
  • Time and date of visits
  • Interaction with our service (clicks, preferences, etc.)

2. How We Use Your Data

2.1 Service Provision

  • To provide AI-powered hair analysis and visualization services
  • To generate personalized hairstyle recommendations
  • To maintain and improve our service quality
  • To authenticate and manage your account

2.2 AI Model Training

IMPORTANT: Your uploaded images and associated data may be used to train and improve our AI models.

This helps us enhance the accuracy and quality of our hair analysis and visualization technology. All data used for training is anonymized and cannot be traced back to you personally.

2.3 Communication

  • To send you service updates and important notifications
  • To respond to your inquiries and support requests
  • To provide product recommendations based on your hair analysis

2.4 Analytics and Improvement

  • To analyze usage patterns and improve user experience
  • To understand how our service is being used
  • To develop new features and functionalities

3. Data Storage and Security

3.1 Data Storage

Your data is securely stored in our database systems with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information.

3.2 Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

3.3 Security Measures

  • Encrypted data transmission (HTTPS)
  • Secure authentication via Google OAuth
  • Regular security audits and updates
  • Access controls and monitoring

4. Third-Party Data Sharing

WE DO NOT SELL YOUR DATA

We will never sell, rent, or share your personal data with third parties for their marketing purposes.

4.1 Service Providers

We may share limited data with trusted service providers who assist us in operating our service:

  • Authentication: Google OAuth for secure login
  • Analytics: Umami Analytics for understanding usage (privacy-focused, no personal data shared)
  • Image Storage: ImageKit for secure image hosting
  • AI Processing: OpenRouter for AI model access

All service providers are bound by strict data protection agreements and can only use your data for specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal obligations.

5. Your Rights and Control

You have full control over your data and the following rights:

5.1 Access and Correction

  • Request a copy of your personal data
  • Update or correct your information
  • View your generation history

5.2 Data Deletion

  • Request deletion of your account and all associated data
  • Delete specific images or generations
  • Withdraw consent for data processing

5.3 Opt-Out Rights

  • Opt out of marketing communications
  • Disable analytics tracking (where applicable)
  • Request your data not be used for AI training (subject to technical limitations)

To exercise any of these rights, please contact us at support@makemyhair.com

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for authentication and basic functionality
  • Analytics Cookies: Help us understand how you use our service (Umami Analytics)
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

7. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information immediately.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for material changes)

Your continued use of our service after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

MakeMyHair

Email: support@makemyhair.com

WhatsApp: +91 9400907782

We aim to respond to all inquiries within 48 hours.

Summary of Key Points

  • ✓ We collect your images, personal info, and usage data
  • ✓ Your data may be used to train our AI models (anonymized)
  • ✓ We DO NOT sell your data to third parties
  • ✓ You have full control and can request data deletion anytime
  • ✓ Your data is securely stored and encrypted
  • ✓ We only share data with essential service providers